Privacy Policy
This Privacy Policy explains how Quiet Rose may process limited information in connection with project support, payment administration, fraud prevention, support communication, and reasonable recordkeeping needs.
1. Who this policy applies to
This policy applies to visitors to this website, supporters using the Quiet Rose support page, and people who contact Quiet Rose through the published support email.
2. Information that may be processed
Quiet Rose may process limited information such as name, email address, payment-related reference details, support enquiry content, browser or website usage information, and basic records required to administer supporter communication and support requests.
3. How information may be used
- to operate and maintain the support page;
- to respond to support-related questions or legitimate enquiries;
- to process, reconcile, or document support payments;
- to help detect, prevent, or investigate fraud, abuse, or payment misuse;
- to maintain accounting, bookkeeping, and compliance records where reasonably necessary.
4. Payment processing
Payments are processed by Stripe. Quiet Rose does not directly collect or store full card details on this website. Payment information is handled by Stripe subject to Stripe’s own privacy, compliance, and security standards. Quiet Rose may receive limited payment-related information necessary to identify and administer support payments.
5. Website hosting and technical operation
This website may use standard hosting, DNS, caching, and website delivery services required to make the site available online. Basic technical logs may be processed by those services in the normal course of hosting and site operation.
6. Data retention
Quiet Rose may retain support-related information for as long as reasonably necessary for supporter communication, project administration, fraud prevention, accounting, legal compliance, tax or bookkeeping records, and dispute handling.
7. Information sharing
Quiet Rose does not sell personal information. Information may be shared only where reasonably necessary with service providers involved in hosting, payment processing, or support administration, or where disclosure is required by law, regulation, or a valid legal process.
8. Security
Reasonable technical and organizational measures may be used to help protect information associated with the support page. However, no website, email system, or internet transmission can guarantee absolute security.
9. Supporter choices
Supporters may choose whether or not to make a voluntary contribution. If you contact Quiet Rose by email, you may also request clarification about the information reasonably held in connection with your support enquiry, subject to applicable law and practical limitations.
10. Policy updates
Quiet Rose may update this Privacy Policy from time to time to reflect operational, legal, technical, or project-related changes. The version published on this website is the current version.
11. Contact
Questions related to privacy or support may be sent to support@quietroseproject.com.